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SHIPPING TIME
We usually ship within 2 business days when payment is received full and verified except back ordered items
Shipping within Canada usually takes 3 - 7 days
Shipping to USA usually takes 7 - 10 days
Orders are NOT processed during weekends.
No deliveries will be made on Saturday or Sunday.
Some items crossing the border may be delayed in arrival due to customs. Please be patient. Your parcels will arrive and we have no control over things like heightened security alerts and customs.
RETURNS
Please contact us within 3 days of receipt of merchandise if there are any problems.
Items will be repaired or replaced at our discretion.
No returns will be accepted, nor refunds issued for software or "as-is" items. If an item is "as-is", it will be stated as such in the description.
If you receive an item that has sustained shipping damage, please contact us before opening the box. If the box is opened before an insurance claim can be filed, you may not be eligible for repair, replacement or refund.
Restocking fee of 15% will be applied to all returns of non-defective items.
Buyer is responsible for shipping charges on returns.
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